The first generation of case management software was introduced to the marketplace in the early 1990s. Since then thousands of law firms have invested in such software as a means to improve their firm’s overall efficiency, provide better service to their clients, and to reduce expenditure. But with so many software options now available, how can you make sure you’re choosing the best case management software for your law firm?
TAKE IT TO THE CLOUD
There are many great benefits of investing in a cloud-based case management software system. It provides your firm with flexibility and security. And you can access it from wherever you are in the world; managing your data and tasks with trust and confidence online.
LOOK AT THE FEATURES ON OFFER
If you’re investing in software you want value for money, so look at the features on offer. Advanced case management software such as LATERAL provide: document production and sending features, document management tools, CRM and business development, task and diary management, workflow and decisions, time recording, omni-channel communications (text, VOIP, email and chat), and costs budgeting and management. Learn more about the multitude of features on offer HERE.
THINK LONG AND HARD ABOUT USABILITY
The software you invest in may possess the best features available, but if you ignore an assessment of its usability you’re bound to encounter problems. It’s important that new or infrequent users can easily familiarise themselves with the software you have invested in. And also that experienced, regular users can work efficiently. In a dynamic and competitive legal field, you need everything at your fingertips.
THE ABILITY TO CUSTOMISE
Every law firm has different requirements when it comes to the management of their cases. A one-size-fits-all product is not the way to go. LATERAL’S software is an industry leader because it can be customised to meet your specific needs.
There are many key considerations when deploying case management software. Please GET IN TOUCH with LATERAL today, to learn more about how we can meet the needs of your firm.