Lateral offers industry-leading, Cloud-Based Debt Recovery Software. Our Debt Recovery Solutions provide tools for agencies & organisations of all sizes.
COLLECTIQ IS YOUR NUMBER ONE Debt recovery system…
CollectIQ is our proven debt recovery system for automating and tracking business processes. It includes the ability to have custom fields and manual or automated workflows with text, email, and letter templates. It also includes a financial system for managing fees, commissions and many other customisable fields.
WITH OUR DEBT RECOVERY SOFTWARE, WE PROTECT YOUR MOST VALUABLE ASSET – TIME.
Managing and controlling debt has become a top priority for instutions and businesses. Late payments and debts are costly and have long-lasting implications in terms of cash flow and profitability.
Given the increasing demands of regulatory constraints, investing in debt recovery software is the most effective way to improve collection efficiency and recoup what is owed to you.
CollectIQ’s debt recovery software solution is efficient and flexible, putting its user in control. Tailored to your needs, our software has been engineered using machine learning, so its tasks are automated and you save time and money. CollectIQ provides an easy-to-use, cloud-based recovery solution that you can access from anywhere. It’s built using an advanced omni-channel communication system (including SMS, WhatsApp, Email and Chat), meaning you can deploy more effective correspondence. You reach the right individual at the right time. Interactions with customers are more engaging and professional, leading to profitable responses. And since these transactions are automated and optimised, they bring incredible savings to your organisation.
CollectIQ’s debt recovery software is agile and scalable, so it can meet the specific needs of your enterprise, whatever the size, industry or location. Our advanced technology, engineered over the last decade, means you can now standardise and professionalise the whole debt recovery process. CollectIQ provides a full debt recovery solution, offering its users everything required to address their personal goals. In today’s turbulent climate, the proactive automation of debt recovery is critical to ensure your long-term financial stability.
Together we can shape your future success.
THE Collectiq DEBT RECOVERY SOLUTION DIFFERENCE
Automated everything!
Automated customer contact covering the entire debt recovery cycle from introduction message to final payment demands.
Payment Options
24/7 payment methods available to all debtors including automated phone, SMS, web portal and via bar coded letters.
CONTROL letters, calls and text
Use automated workflow and decisions to pick the best communication methods to deliver results.
Team Management
Recovery teams split by client or product type to concentrate maximum agent experience and knowledge.
Client Communications
All recovery activities and results achieved can be communicated and viewed in real-time via a secure online Client portal.
Adaptable workflow generator
Adapt and switch strategies across cases, geographical locations, debt types to continually improve performance.