There are many benefits to legal case management software. By harnessing the power of technology to run a legal practice more efficiently and effectively, it improves productivity, profitability and client satisfaction. Here we outline some of the many great benefits of legal case management software in more detail.
1. IT REDUCES HUMAN ERROR
Solid legal case management software reduces instances of human error, which can often have a negative impact on efficiency and communication. Important legal documents and notes are secure and organised, and will never again be discarded or misplaced. Legal case management software makes it easy to digitally retrieve legal files and add notes and data to important documents. Accessing files via the cloud means they can be retrieved remotely, anywhere, and at any time. This feature means employees can work from home or take meetings outside the office, whilst keeping the information they need at their fingertips. Working in the cloud is a great benefit for those who travel, as they can always stay productive and on top of their work.
2. IT CO-ORDINATES COMMUNICATION
No legal practice is effectively run unless communication channels are optimized. Another great benefit of legal case management software is the impact it has upon office communications. By positioning all contact details of clients and employees in one location, communicating with the correct individual becomes a more fluid and accurate process. Legal case management software also has a positive impact on scheduling meetings and co-ordinating calendars. The best legal case management software can also be integrated with Microsoft Outlook or Google Calendar.
3. IMPROVES BILLING
Having a legal case management software system that manages time tracking and billing on your behalf is an essential feature. Losing track of billable time is a sure fire way to negatively impact your cash flow. The most advanced legal case management software offers both a built-in time tracking tool and integration with a legal time tracking tool, eBility. With these expert cloud-based tools, time can be tracked from anywhere as you carry out any task. Reports and bills are easily generated, and profit is maximised.
4. HELPS YOU MEET DEADLINES
Meeting deadlines is directly connected to client satisfaction. You have to deliver on time, since it has an impact on your firm’s reputation. The best legal case management software provides its users with tools, which prevent deadlines, communications or tasks from falling through the cracks. Your clients never feel ignored, and have a great experience. Leading case management software employs Decision Engine functionality, which is automation driven by the completion of tasks, by a date on the case, or any criteria that the user can define.
5. STRONGER CYBERSECURITY
Cybersecurity is an important concern for all law firms. Your data must be protected. When it comes to security, case management software that is cloud-based has many advantages. And this is why Gartner predicts that cloud data centres will process 92 percent of workloads by 2020. Cloud-based legal case management software uses state-of-the-art encryption, and built-in, automated data backups and recovery.
LATERAL have partnered with the most secure data storage in the UK - trusted by the Ministry of Justice and the official hosting company of the Crown. We also offer nightly back-up services, ensuring your data is always protected. Whether you’re a small legal firm, or an established practice, find out more about LATERAL’S legal case management software here.